Authenticity
All of our merchandises are 100% guaranteed authentic and brand new. We deal directly through wholesale company to bring you top quality merchandises at great discounted prices. We pride ourselves on the quality and consistency of the product and service we provide our customers. We stand by the fact that we sell only new, unopened, unused, authenticity guaranteed products. Our customers expect, and will always receive, the highest quality product when ordering with Thomassabo-Collections.net.

Jewelry Packaging
All of our merchandises are come with pouch, box, gift bag and care card.

Product Information
For specific information about a product, access the item's Product Information page. We get product descriptions directly from the manufacturer, and we add pricing & product release information. Please remember that the measurements provided are approximate. While we strive to provide you with all available information about each of our products, there may be occasions in which product information provided on Thomassabo-Collections.net differs from that of the actual product. Please choose your size accordingly. Reasons for this include, but are not limited to:

• inaccurate supplier information provided to us
• changes in products from our suppliers

Sorry we don't provide length adjustment service. Requests for shorter or longer lengths are easily accommodated in most local jewelry store via a small fee.

Product Availability
We carry a large inventory of products in an attempt to give you, our valued customer, many buying options as well as a fast, prompt delivery. Unfortunately we still must special order products from our distributor which we normally do not keep in stock. This is unavoidable if we are going to be able to offer you a great selection of products from several top brand name manufacturers. Normally, we can obtain products from our distributor within 2-3 business days.

In the rare event that a product you have ordered is not available for shipment as scheduled, we will notify you as quickly as possible via the email address in your order and let you know the status.

Unexpected shortages and manufacturer's out-of-stock conditions occur due to raw material shortages, unexpected inventory demands, bad weather, etc. Unfortunately, we cannot predict when such problems will occur, and we apologize for any inconvenience you may encounter.

Catalogs
At this time, catalogs are not available. Rather, we offer our customers the latest product and company news via our e-mail list. Please send your via email to us to subscribe.